Volume 12, Issue 2 (12-2015)                   J Res Dev Nurs Midw 2015, 12(2): 59-67 | Back to browse issues page

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Kashani F, Moghimian M, Salarvand S, Kashani P. Nurses' knowledge, Attitude, Practice about Effective Communication Skills in Patient Education. J Res Dev Nurs Midw. 2015; 12 (2) :59-67
URL: http://nmj.goums.ac.ir/article-1-779-en.html
1- , shsalarvand@lums.ac.ir
Abstract:   (22596 Views)

Background and Objective: Effective communication is an essential characteristic of nursing care carried out as a necessity in education to empower patients. Therefore, this study aimed to determine  Nurses' knowledge, attitude and practice about  effective communication skills in Patient education.

Material and Methods: This cross-sectional study was conducted on 275 nurses selected via stratified random sampling in teaching and therapeutic centers of Esfahan University of medical sciences, 2013.We collected the data by a research-made questionnaire related to knowledge and attitude, and a checklist to observe nurses' communication skills. To analyze the data , Central indices were calculated.

Results: of 275 nurses , 86.7 %   made a friendly atmosphere with their patients and 72.2% showed positive feedback, while their knowledge about communication components were 79.6 % . They (67.3%) were active listeners and  they (96.7%) had close communication during patient education.

Conclusion: given that nurses' communication skills are moderate, we recommend holding communication-skills workshops especially in patient education.

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Type of Study: Original Article |

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